Convoke Connect

Convoke Connect is an inventory management solution to enable decisioning, placements, recalls, and transfers. Connect manages inventory for credit issuers leveraging any third parties for collections: agencies, law firms, and debt buyers. Automate and streamline placements and recalls based on powerful and flexible business rules to improve performance and increase efficiency. Connect enables the exchange of all data with third parties, as well as reconciliation capabilities to ensure accuracy. Connect comes equipped with on-demand reporting on inventory status for issuers and third parties.

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The most powerful and flexible Inventory Management

Automate decisioning with powerful, flexible, and dynamic inventory management. Enable better strategies and outcomes with greater speed and fewer resources.

Placement Strategy

Determine when an account is placed, sold, or held
Automatically determine readiness for placement or sale
Ensure appropriate scrubs have been executed and media is available
Identify and care for specialty accounts (probate, bankruptcy, debt settlement, etc.).

Decisioning

Automated, trigger-based logic for placement and decisioning
Flexible and customizable business rules designed to optimize performance
Implement rapid, dynamic changes to your strategy on an ongoing basis
Professional services support to allow customization with minimal technical resources
Centralized data exchange with Third Parties
Generate and distribute placement and recall files
Reconcile with third parties
Ensure third party acceptance and confirmation

Trigger-Based Recalls

Automated recalls based on third party performance and compliance
Improve recovery outcomes through proactive inventory management
Automated collection activity monitoring, avoiding accounts sitting idle with a third party

Inventory Management

One secure, central source of truth across all systems and third parties
View and manage your inventory in a modern user interface
Identify accounts that require action

Convoke Connect

The most powerful and flexible Inventory Management

Placement Strategy

Decisioning

Trigger-Based Recalls

Inventory Management

CONVOKE ORIGIN

CONVOKE PULSE

CONVOKE CRM

CONVOKE FREEFORM

CONVOKE SIGNAL

CONVOKE CONNECT

A secure, market-tested platform that meets all your recovery, compliance, and security needs.

Case Studies

Convoke Rescues Debt Sales Operation

Bank Adopts Convoke to Resume Legal Collections

Duplicate Media Eliminated: Issuer Saves $500K Annually

Convoke Revolutionizes Vendor Oversight

Improving Agency Oversight and Compliance

Unlocking Debt Settlement Efficiency

Modernize your approach to third-party recovery.

CONVOKE. BUILT FOR BANKS.