About Convoke

Convoke is a transformative solution for credit issuers who use third parties to collect consumer debt. Our platform is engineered to help banks grow recovery, reduce costs, improve compliance, and protect their brand.

Our Team

Meet the people who stand behind Convoke.

Named Chief Executive Officer in November 2010, Dave also serves as Chairman of the Board of Directors. He provides overall leadership for Convoke’s business, strategy, and growth, and has enjoyed a distinguished career building successful businesses in various industries spanning more than thirty years.

Dave began his career at Andersen, where he spent 12 years providing financial expertise in the technology, networking, manufacturing, and marketing sectors. He then served as Chief Accounting Officer for Snyder Communications, an international marketing and advertising firm. During his tenure, the company completed a successful IPO and listed on the New York Stock Exchange, growing in revenue to $1.2B before being sold to the French conglomerate Havas in 2000 for over $2 billion.

Beginning in 2001, Dave served as the Chief Operating Officer of the Washington Commanders, where he provided critical leadership and management capability as various businesses within that organization grew. From 2003 to 2006, the Washington Commanders was rated the world’s most valuable sports franchise.

From 2008 to 2010, Dave was the President and CEO of Eka Systems, a leading supplier of wireless, smart grid networking solutions. Eka Systems grew to become an important contributor to smart grid implementation at utilities nationwide and was successfully sold to Cooper Industries (now Eaton) in 2010.

David Pauken

Chief Executive Officer and Chairman

Appointed Chief Operating Officer in November 2010, Mike was subsequently named President in 2013. He also serves as a member of the Board of Directors, and is responsible for Convoke operations, including product vision, engineering oversight, customer service, and information technology. Mike brings more than 30 years of experience to the company.

Prior to joining Convoke, he was the Chief Operating Officer of Eka Systems, a global manufacturer and supplier of smart grid networking solutions. There, he was responsible for all operational aspects of the company, as well as its international development. From 1996 to 2008, Mike served as the Senior Vice President of the Washington Commanders, where he played an integral role in the complete restructuring of the business upon the change in ownership in 1999. His responsibilities included all stadium and team operations.

Previously, Mike was the Executive Vice President of Jack Kent Cooke Incorporated, the parent company of the Washington Commanders, as well as Cooke Properties and various other media, cable, sport, and entertainment entities. He also served as the Director of Finance at Ameritech Communications and as a Staff Auditor with Grant Thornton.

Michael Dillow

President and Chief Operating Officer, Board Director

Heikki Korpisalo first joined Convoke in 2020 as Vice President of Engineering and ascended to Chief Technology Officer (CTO) and Chief Security Officer (CSO) in 2023. He spearheads the engineering and systems departments in these capacities, forging a cohesive strategy and framework for all of Convoke's technological endeavors.

With over two decades of experience in software engineering, Heikki has been a key player in driving product evolution in complex enterprise landscapes. He has worked at esteemed organizations such as Hobsons, Inc. and Ekahau, Inc. where he has gained an immense wealth of knowledge and experience. He is renowned for transforming customer needs into tangible value, and excels in building high-performance technology teams and architecting scalable solutions.

Heikki Korpisalo

Chief Technology Officer and Chief Security Officer

Will Weidman joined Convoke in 2022 as the Managing Director. He is responsible for leading Convoke’s Product Management and Business Development functions.

Will brings 20 years of experience in software, data analytics, and financial services. Prior to joining Convoke, he was a Senior Vice President at Mastercard, responsible for managing Applied Predictive Technologies (APT), a SaaS company purchased by Mastercard in 2015 for $600MM. Prior to the acquisition, Will held leadership roles at APT for 10 years, including Global Head of Financial Services. Will graduated from Princeton University with a degree in Economics.

Will Weidman

Managing Director

Sathya joined Convoke as the Director of Product Engineering in 2020. In this capacity, she spearheads all activities for the development, implementation, quality, release, and maintenance of software projects necessary for product development and sustenance.

Sathya Perumal has 15+ years of diverse background in product engineering, application development, and program management of complex enterprise projects in cutting edge technologies including modern cloud-based applications. As a strategic leader and a critical thinker, she has proven experience driving the strategy, architecture, process automation, and development of the business’s software solutions.

Sathya Perumal

Senior Director of Product Engineering

Brad joined Convoke in 2014 and was named Vice President of Operations and Client Services in early 2022. He previously served in various product operations and client-focused roles, most recently as Vice President of Product and Client Services. He is responsible for leading Convoke’s Client Services Department and managing strategic relationships for new and existing customers.

Brad earned his degree at James Madison University in 2012, and served in customer-focused roles with the Washington Commanders, the Philadelphia Eagles, and the Baltimore Orioles at Camden Yards prior to joining Convoke.

Bradley Harner

Vice President of Operations and Client Services

Ethan Dukes joined Convoke in 2019 and is the Director of Business Development. He is responsible for seeing that Convoke’s sales and marketing initiatives come to fruition and represents the company at key industry events.

Ethan played Division III college football at Hamilton College and held a variety of sales and business development positions with Spotluck, Octopus Interactive, TrackMaven, and Skyword prior to joining Convoke.

Ethan Dukes

Director of Business Development

Jason joined Convoke as the Director of Data Systems and Operations in 2024. In this capacity, he manages all of the Infrastructure and Data to Convoke's SaaS platform, as well as supporting internal development and leading technology transformations to keep Convoke's infrastructure and data systems abreast of industry trends.

Jason Hayes has over two decades of experience across a variety of domains including large scale systems management and automation; data management, analytics, and engineering; and Site Reliability Engineering. He has a proven track record in designing innovative systems to support complex enterprise needs and in leading teams to build, maintain, and optimize diverse and mixed environments across traditional data centers, hybrid, and cloud-native ecosystems.

Jason Hayes

Director of Data Systems and Operations

Jay Sloan joined Convoke in January 2023 as VP Finance. He has more than four decades of experience in accounting and finance, with responsibilities including treasury, risk management, human resources, I.T., and several other disciplines.

During his career, Jay has served as CFO with several entities in a variety of business lines, both public and private. He was most recently a Fund Manager at The Carlyle Group, a NASDAQ-listed private equity firm in Washington D.C., and had previously served as CFO of the Washington Commanders, Ritz Camera Centers, and Guest Services, Inc. Jay began his career with the public accounting firm of Arthur Andersen & Co. after his graduation from Georgetown University.

Jay Sloan

Vice President of Finance

Jennifer joined Convoke in 2022 as Director of Finance. She is responsible for general financial oversight, as well as forecasting and budgeting for existing business and due diligence for new investments. Jennifer brings years of experience serving in both public and private companies in corporate financial and management consulting roles. Previously she served as Vice President, Finance for the Washington Commanders and Director, Financial Planning & Analysis at Snyder Communications.

Jennifer Jones

Director of Finance

Heather Rozmus joined Convoke in 2022 as the Director of Strategic Projects. She is responsible for aiding the Business Development team in long-term, strategic projects and represents the company at industry events.

Heather earned her Bachelors/Masters degrees from West Virginia University in 2015, and joined Convoke’s parent company, Acadian Software, in 2018 serving in a variety of roles including Business Development Analyst and Chief of Staff.

Heather Rozmus

Director of Strategic Projects

Jon is the Founder of Astral Capital, an investment firm focused on capital-efficient SaaS businesses. Prior to founding Astral in January 2016, Jon spent 10 years as an investor and General Partner with two venture capital firms, Accomplice and Flybridge. Jon’s current investments and Board seats include Roller, CaseGlide and Open English.

Jon joined the Convoke Board as part of Astral’s investment in the company, which closed in December 2017. He previously worked with Dave Pauken, Mike Dillow, and Jeff Ochs at Eka Systems, where Jon was a Board member and investor.

Jon Karlen



Convoke founded in San Francisco, CA


Convoke releases initial debt sale product and secures its first customer


Convoke relocates headquarters to Arlington, VA


Convoke expands product to support agency and legal channels


Convoke adds support for structured third-party data


Acadian Software acquires Convoke


Convoke introduces debt settlement feature


Convoke surpasses 50M loans on the platform


Convoke introduces new Freeform product


Convoke launches balance tracking functionality with Pulse product

Investment Capital for SaaS Businesses

As Convoke’s parent company, Acadian Software is a long-term capital growth partner that invests in bold, proven SaaS businesses with strong fundamentals. Acadian partners with a wide range of software companies at various stages of growth.

Learn more

Career Opportunities at Convoke

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Learn about the latest innovations and other news at Convoke.