Convoke CRM

Convoke integrates, organizes, and centralizes all CRM data, serving both performance and compliance needs. Convoke enables tracking of over 140 data categories spanning call center, digital, scrubs, legal activity, and more. With over 6 billion data records already loaded in the platform, Convoke can manage your CRM data for immediate visibility on all collection activity.

From Disparate Systems to One Centralized Platform

Data Volume and Complexity

Integrate data from all first- and third-party sources
Create a complete view of each account across all data types
Support for over 140 different data categories

Numerous Data Systems

Centralize all data in one location
Enable scalability across your collection process
All data accessed in one secure software login versus disparate systems

Complex Vendor Oversight

Track missing or overdue data records
Avoid duplicate data
Flag tasks for review and follow up

Ensuring Regulatory Compliance

All required data elements for review and audit are in one centralized location
Enable regulatory reporting
Standardized process and interface for compliance management

CONVOKE ORIGIN

CONVOKE PULSE

CONVOKE CRM

CONVOKE FREEFORM

Convoke’s suite of modern solutions is built to meet your recovery management needs.

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Case Studies

See how other organizations have been using Convoke’s tools to transform their recoveries.

Convoke Revolutionizes Vendor Oversight

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Improving Agency Oversight and Compliance

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Bringing Order to Legal Collections

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Transforming Consumer Call Oversight

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Convoke Helps Issuers to Improve Protection for Armed Servicemembers

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Convoke Deepens Collections Visibility

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