Convoke Celebrates 15 Years of Innovation and Partnership in the Receivables Industry

Convoke, the leading SaaS platform for modern recovery management, is proud to celebrate its 15th anniversary in business. Since its founding in 2010, Convoke has partnered with many of the world's leading credit issuers and vendors to help them enhance third-party oversight, increase recovery rates, and ensure regulatory compliance.

“Fifteen years in, we’ve never lost a customer—not because we’re perfect, but because we solve a real problem, we adapt, and above all, we put our customers first. That trust is what built Convoke,” said Dave Pauken, Founder and CEO of Convoke. “I’m incredibly proud of what we’ve achieved together over the past 15 years—and I’m even more excited about what’s ahead.”

Over the past decade and a half, Convoke has become known for its deep industry expertise, exceptional client support, and unwavering commitment to transparency and accountability in the recovery process. The company’s platform continues to expand in response to client needs, with the recent launches of Signal, Pulse, and Connect delivering even more actionable insights and real-time collaboration across the collections ecosystem. “At Convoke, we don’t build technology for technology’s sake—we engineer solutions to the real, persistent challenges that credit issuers face. Our cutting-edge decisioning engine makes it possible to optimize placement strategy in one day, where it used to take weeks or months. Real-time vendor scorecards help you optimize third-party performance. And our intuitive technology provides immediate visibility to liquidation curves by vendor, vintage, asset class, or state. At the end of the day, our mission is simple: help our clients recover more, faster, with less friction,” said Will Weidman, Managing Director, Convoke.

As the regulatory and operational landscape continues to shift, Convoke remains committed to equipping clients with the technology, data, and support they need to navigate change with confidence.