Software as a Service

Data Security

Professional Services 

Maximize the return on your charged-off debt while maintaining compliance with government regulations and judicial rulings

CMS for Credit Issuers eliminates time-consuming problems by linking debtor information, compliance, and security requirements, and managing them in a secure and redundant PCI-Compliant environment. Convoke centralizes and distributes credit issuer-provided data, media, validates rightful title ownership, and provides chain of title tracking throughout the recovery process. On-demand access to critical information is easily and conveniently provided to debt buyers and third party agencies, helping them to collect on debt faster while remaining in compliance with changing regulations.

Features

• Manage information about portfolios to be sold or placed
• Upload account documents/media/other documentation
• Electronic chain of title tracking and reporting
• Track title at portfolio and/or account levels
• Verification of current account owner in real-time
• Electronically transfer documents (media) to debt purchasers
• On-demand access to documents (media) for the life of the account to appropriate parties
• Support for third party placements
• Support for the buy-back process
• Electronic affidavits

Benefits

• Better customer service
• Regulatory compliance
• Judicial compliance
• Operational expense reduction
• Reduce exposure
• Better security of consumer information
• Controlled access to consumer information
• Meet the call of federal, state, and local regulators
• Better manage your sales
• Comply with changing judicial and governmental regulations
• Operational expense reduction
• Protect your brand image
• Improved downstream visibility
• Stabilize and increase value of charge-off assets
• Streamline consumer debt validation process
• Accelerate recovery curves
• Better manage distribution of media to third parties (collection agencies, law firms)