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Our Solutions - Convoke Platform
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Software as a Service

Data Security

Professional Services 

Convoke CMS Platform

Open, scalable, and reliable platform enables current and future applications to be delivered cost-effectively as a software service

The Convoke CMS Platform provides original issuers and the ARM industry with a PCI-compliant, on-demand information management system that includes real-time media distribution, accurate chain of title tracking, analytics and reporting. By automating and standardizing the flow of this very important information, the Platform delivers value to all parties throughout the recovery process. This reduces costs, accelerates revenue, reduces exposure and ensures legal compliance.

The Platform is a modern multi-tiered Web server built on Linux and Java with MySQL database support. It features rich data import and export capabilities as well as flexible integration with customer and third party systems based on industry standards such as XML.

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The CMS Platform enables authorized users to access critical information throughout the lifecyle of an account

Implemented as a Software-as-a-Service (SaaS) application in multiple Internet-based data centers, the CMS system consists of a highly scalable data repository with industry standard interfaces and PCI-compliant data security. This design requires no outlay for hardware on behalf of our clients or customers and little technical support for implementation.

Features

  • Information management
  • Data and document storage/distribution
  • Chain of title tracking
  • Scalable platform
  • Reporting and analytics
  • Security
  • Automated affidavits
  • Web services
  • XML/XSD interfaces
  • Modern multi-tiered Web platform based on Linux, Java, and MySQL

Benefits

  • Better customer service
  • Increase revenue and resources
  • Reduce or eliminate sales support expense
  • Manage and centralize your sales process
  • Purchase and retrieve original issuer documents
  • Maintain and view electronic chain of title tracking
  • Stay in compliance with federal, state & local collection laws
  • Gain visibility into your third-party resources (collections, legal)
  • Generate user purchase and title history reports
  • Verify account ownership in real-time
  • Access media using a secure, Web-based Interface
  • Securely manage critical data & documents
  • Receive account level Ownership transfer alerts
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Resources
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FTC Consumer Protection and the Credit Crisis

Massachusetts Fair Debt Collection

Social Security Number Protection

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New York Raises the Bar for Law Firms

"I am putting all law firms on notice that they are responsible for the conduct of the companies they use to serve complaints and other legal documents…”

Andrew M. Cuomo, New York Attorney General

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